Shipping Guidelines

A safer live animal shipping checklist.

Use this page before you buy a label. It covers the practical checks that matter most: eligible animals, solid packaging, safe temperatures, clear documentation, and a smooth FedEx handoff.

Quick check before checkout
  • Confirm the species is eligible and non-venomous.
  • Use a new insulated box with a secure inner container.
  • Review temperatures at origin, hub, and destination.
  • Use hub pickup when weather or timing looks risky.
  • Keep the label readable and shipment details handy.

The basics

What HerpShipper labels are designed for

HerpShipper is built for shipping eligible live, harmless reptiles and amphibians, plus regular non-hazardous items. Do not ship venomous animals, mammals, birds, hazardous materials, controlled substances, dry ice, explosives, firearms, or anything prohibited by FedEx terms.

01

Prepare the animal

Ship only healthy animals. Give them time to settle before transit, avoid shipping animals that are stressed or recently fed, and use an inner container that prevents escape while allowing airflow.

02

Build the box

Use a strong outer box with insulation on every side. Add absorbent material, secure the animal container so it cannot slide around, and leave proper ventilation.

03

Manage temperature

Check the forecast for the pickup city, destination city, and hub route. Use the right heat or cold pack for the species and weather, and never let a pack touch the animal directly.

04

Choose the right delivery

When temperatures are uncertain, hub pickup is usually the safest option. It keeps the package indoors and avoids a long ride on a local delivery truck.

Documentation

Document exactly what is in the box.

Keep the common name, scientific name, and quantity with the shipment record. That information supports FedEx requirements, helps with Lacey Act documentation, and gives your account a cleaner paper trail if a shipment ever needs review.

Review Lacey Act Info

Final check

Before you hand it to FedEx

Label is readableNo wrinkles, cuts, tape glare, or covered barcode.
Box is sealedAll seams are taped and the animal container is secure.
Weather still worksRecheck the route the day you ship, not just the day before.
Recipient is readyMake sure someone can pick up quickly, especially for hub holds.

These guidelines are practical shipping guidance, not legal advice. FedEx terms and wildlife regulations can change, so the shipper is responsible for confirming each shipment is allowed before purchase and drop-off.