HerpShipper LLC Privacy Policy
Last Updated: 11/07/2024
HerpShipper LLC (“we,” “us,” “our”) respects the privacy of our users (“you,” “your”) and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect personal information from you in various ways, including:
• Account Information: When you create an account, we collect your name, email address, phone number, and billing/shipping addresses.
• Shipping Details: To facilitate your shipments, we may collect information about the items being shipped, the recipient’s name and address, and any special shipping requirements.
• Payment Information: We collect payment details to process transactions. Payment information is securely managed by our payment processors and is not stored on our servers.
• Usage Data: We automatically collect data about how you interact with our website, including IP addresses, browser types, device information, and page views. This helps us improve user experience and site functionality.
2. How We Use Your Information
HerpShipper uses your information to:
• Process orders, manage shipments, and provide customer support.
• Communicate with you regarding your shipments, updates, and account information.
• Improve and optimize our website and services based on usage patterns and user feedback.
• Ensure compliance with applicable laws and regulations related to shipping and transportation.
3. Sharing Your Information
We may share your information in specific situations, including:
• With Carriers and Service Providers: We share shipping details with carriers (e.g., FedEx, UPS) and relevant service providers to facilitate shipments.
• For Legal Compliance: We may disclose information if required by law, such as in response to a court order or regulatory requirement.
• With Business Partners: When necessary, we may share data with trusted third parties for marketing, advertising, or analytics, subject to your consent where required.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security, and you share information at your own risk.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete the personal data we hold about you.
• Object to or restrict our processing of your data.
• Withdraw consent for data processing where consent is required.
• File a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us at contact@herpshipper.com.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze usage, and assist in marketing efforts. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will promptly delete it.
9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
HerpShipper LLC
Email: support@herpshipper.com
Phone: [786-877-1840]
By using our services, you agree to the terms of this Privacy Policy.
