16 oz with Poly Fabric Lid

Product information

HerpShipper Membership Terms & Conditions

These Terms & Conditions (“Agreement”) establish a contract for the purchase of value-added shipping services and related shipping supplies and materials (collectively the “Services”) offered by HerpShipper LLC (“Seller”) to the buyer (“Buyer”). Both parties (the “Parties”) agree to be bound by the terms outlined below.

Effective Date and Acceptance of Agreement

This Agreement takes effect upon Buyer’s acceptance, confirmed by completing the online Membership Agreement form and purchasing a shipping label from Seller. Buyer acknowledges that by continuing to use HerpShipper’s Services, they accept these Terms & Conditions, including any updates. It is the Buyer’s responsibility to regularly review these terms to remain in compliance.

There are no implied warranties, oral or written representations, or terms beyond those contained in this Agreement.

1. Definitions

• Agreement: These Terms & Conditions governing the provision of Services by the Seller to Buyer.

• Buyer: Any individual who completes the Membership Application, agrees to the Terms & Conditions, and authorizes payment for Services.

• Carrier: Any parcel carrier (e.g., FedEx, UPS) whose services may be offered by Seller.

• Services: Carrier-related value-added shipping services and additional shipping supplies purchased from HerpShipper LLC.

• Shipment: Any package that Buyer hands over to Carrier for transportation, under the terms of this Agreement.

2. Sale Conditions and Services Offered

• Supplies: Ancillary shipping materials and products, as advertised on HerpShipper.com.

• Product Substitution: Seller may substitute items with similar products to those advertised.

• Package Services: Seller provides shipping services as a reseller of Carrier services, operating independently of the Carrier.

• Carrier Facilitation: Buyer authorizes Seller to arrange shipping with Carrier on Buyer’s behalf.

• Shipping Restrictions: Only non-venomous reptiles can be shipped, in compliance with all relevant laws and Carrier rules.

3. Membership Obligations and Restrictions

• Shipping of Hazardous or Controlled Items: Buyer must not use Seller’s Services to transport venomous animals, hazardous materials, or controlled substances.

• Packaging Requirements: Buyer is responsible for proper packaging per Seller and Carrier standards. Improper packaging may result in additional fees.

• Service Limitations: All live animals must be shipped overnight. Ground and two-day shipping are restricted to non-living items only.

4. Liability Waiver

• Assumption of Risk: Buyer accepts the inherent risks of shipping live animals. Seller makes no guarantees regarding live arrival and will not be held liable for any losses or damages associated with the use of these Services.

• Indemnification: Buyer agrees to indemnify Seller against any legal actions or expenses resulting from Buyer’s use of the Services.

5. Termination and Revocation of Service

Seller reserves the right to cancel any services or agreements in cases of policy violations by Buyer, with immediate effect. All existing reservations may be voided, and Buyer’s account privileges revoked without liability to Seller.

6. Dispute Resolution

All disputes relating to this Agreement shall be resolved through arbitration in the state of Florida. Both parties agree to share arbitration costs unless judgment is rendered in Seller’s favor, in which case Buyer will cover these costs.

7. Legal Provisions

• Choice of Law: This Agreement is governed by the laws of the state of Florida.

• Digital Signature: The parties acknowledge that digital signatures are legally binding.

• Entire Agreement: This Agreement constitutes the complete understanding between the Parties, and Buyer’s payment confirms their agreement to these Terms & Conditions.

By continuing to use HerpShipper’s Services, Buyer confirms full acceptance of these terms.

Utilizing HerpShipper-Approved Shipping Materials

All packaging materials and shipping kits offered by HerpShipper.com have been rigorously vetted and officially certified by FedEx. These supplies conform to the comprehensive reptile shipping protocols developed by HerpShipper. By adhering to the provided instructions and utilizing our certified kits, you ensure your reptile is transported with the utmost safety and reliability.

USING ALTERNATIVE PACKAGING SUPPLIES

While you may opt to use your own shipping materials, they must meet or surpass the stringent criteria established by HerpShipper.com:

• Box Specifications:
• The cardboard box must be either brand-new or in pristine condition, with a minimum burst strength of 275 pounds.

• It should not feature any labels, markings, or insignia that imply hazardous, illegal, or restricted contents, such as alcohol-related branding.

• Boxes must comply with the labeling mandates outlined in the Lacey Act ( See our "What is the Lacey Act " in Frequently Asked Questions for more information.

• Insulation Requirements: Insulating material must fit securely and maintain a thickness of at least ¾ inch.

• This lining should fully encompass the interior of the box, covering all six surfaces, including the top, bottom, and four sides.

• Temperature Control Measures: When required, heat packs or cold packs must be employed in strict compliance with HerpShipper.com’s shipping standards.

• Triple-Layer Packaging:To ensure optimal protection during transit, the following three-layer containment

1. Primary layer: A deli cup or breathable cloth reptile bag to house the animal.

2. Secondary layer: An insulating foam container for temperature regulation.

3. Tertiary layer: A durable cardboard box to secure the shipment.
• Sealing and Labeling:
• The box must be thoroughly sealed to prevent accidental opening or tampering.
• Labels must be clear, legible, and securely attached to the exterior.

• Prohibited Packaging:

UPS BOXES ARE PROHIBITED
FEDEX ONE RATE BOXES ARE PROHIBITED
AMAZON BOXES ARE PROHIBITED
POSTAL SERVICE BOXES ARE PROHIBITED

BOXES AND MATERIALS USED MUST FOLLOW THESE GUIDELINES SO IT IS REQUIRED THAT ALL MEMBERS PURCHASING OUR BRANDED SHIPPING MATERIALS DIRECTLY FROM HERPSHIPPER.COM TO ENSURE THESE GUIDELINES ARE MET.

FedEx standards for live animal shipments must be followed. The prohibited boxes fail to provide adequate protection for live reptiles, and their use will void any HerpShipper insurance coverage and membership will be terminated instantly.

Essential Supplies for Properly Shipping Reptiles with HerpShipper

When preparing to ship reptiles, it is critical to gather the following materials to ensure safety, compliance, and a seamless experience for both the animals and the recipient:

• Insulated Shipping Box: Utilize a box equipped with foam insulation, with a thickness of at least ¾ inch for optimal thermal regulation.

• Containment Materials: Deli cups and/or soft cotton reptile bags to securely house the reptiles during transit.

• Temperature Control Packs: Heat packs or cold packs as necessary to maintain appropriate temperature conditions based on the season and destination.

• Void Fill Material: Packing material such as crumpled newspaper, paper towels, or foam peanuts to prevent shifting and provide cushioning.

• Packing Tape: Strong, durable tape to securely seal the box and ensure it remains closed throughout transit.

• Marker: A permanent marker, such as a Sharpie, for labeling and providing clear, legible shipping information.

• Customer Care Sheets: Optional but recommended, include any care instructions or information to assist the recipient in properly tending to the animal upon arrival.

• HerpShipper FedEx Shipping Label: The official HerpShipper label to ensure compliance with carrier requirements and guarantee your shipment is properly routed.

Having these items on hand and utilizing them correctly will help ensure your reptiles are transported safely and reliably to their destination.